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Privacy

This statement explains how we may collect and use information about you through our website.

Retro-Games respects your privacy and does not sell, rent or loan any identifiable information collected on this site. Any information that you give will be treated in a careful and secure manner. It will not be used in ways to which you have not consented.

1. Ordering

When you place an order with us, we collect certain information about you e.g. name, delivery address, phone number and email address. Contact information is used only to get in touch with you when we need to. This includes sending you the games you ordered, a follow up courtesy email to check you have received the order and communications in the unlikely event there’s a problem.

Web payments using PayPal (which include the Debit/Credit card option at checkout) are forwarded to a PayPal login screen where you can login to your PayPal account or create a new account. Retro-Games will not ask for your PayPal login or password at any time. As before, Retro-Games do not record or store these card details on any database or webserver.

2. Security

PayPal provides a secure server for all our online credit/debit card transactions. All personal data is encrypted with industry standard methods.

3. Cookies

Strictly Necessary Cookies

These cookies enable services you have specifically asked for. For these types of cookies which are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

PayPal Checkout Integration

To facilitate secure and convenient payments, we have integrated PayPal as our primary payment processing service. When you proceed to checkout in your shopping cart, PayPal may set cookies on your device to remember your payment details, enhance security, and provide a seamless transaction experience. These cookies are essential for processing payments and are set only when you engage with the PayPal payment option. The types of cookies set by PayPal may include:

  • Session Cookies: To maintain your payment session and remember your preferences throughout the checkout process.
  • Security Cookies: Essential for ensuring the security of your transactions and protecting against fraud.
  • Functionality Cookies: Necessary for the features offered by PayPal to function correctly, such as language preferences and payment options.

YouTube Video Embeds

Apart from essential services like PayPal for payments, our website also integrates third-party functionalities such as YouTube video embeds for product gameplay. These services may set cookies on your device for various purposes, including preference management, security, advertising, and analytics.

Videos are only rendered and visible to the user after accepting our cookie policy. Cookies set by YouTube may include preference cookies, security cookies, process cookies, advertising cookies, and analytics and performance cookies. Acceptance of our cookie policy constitutes consent to the placement and use of these cookies by YouTube and PayPal.

For more detailed information on how PayPal uses cookies and how you can manage or disable them, we recommend reviewing PayPal's Cookie Policy. Similarly, for information about YouTube's use of cookies and preference management, please refer to YouTube’s Privacy Policy.

By choosing to use our website and its features, you consent to the placement and use of cookies by these third-party services in accordance with their policies and for the purposes described above.

4. Links Page

We have compiled a list of sites which we think will be of interest to our visitors; however, Retro-Games are not responsible for the content of these sites.

5. Newsletters and Promotional emails

If we do offer members newsletters and promotional emails in the future, it will be only to customers that have expressed an interest in opting in to these services.

6. Questions

If you have any questions about our privacy policies, want to exercise your right to see a copy of the information that we hold about you, or think that information we hold about you may need to be corrected, please contact us using the online contact form

7. General

We do not seek to identify individual visitors unless they volunteer their contact details through one of the forms on the site. Various forms on our site invite you to submit your contact details and other information about yourself or your organisation, or to send us emails which may, of course, also identify you. In each case, the purpose for which you are invited to give us information is clear and we also indicate which of the requested information is essential for the relevant purpose and which is optional - fields for essential information are marked with an asterisk. We will not use your information for purposes that are not clear when you provide your details, and will not disclose it outside Retro-Games, except in very limited circumstances and only with your agreement or where we are legally obliged to do so.

Retro-Games is a UK business with no global operations outside England. We strive to protect the security of information that you provide, and will comply at all time with its statutory and any other obligations in this regard.

Data Protection Act 2018

Retro-Games supports all aspects and requirements of the Data Protection Act of 2018 and will always work within an environment which has full compliance with the "Act".