do I buy anything listed here?
Orders can be placed either via the existing shopping
cart or just via email. Most products currently in stock are listed
in the online
For orders placed via the existing shopping cart you will recieve
an automated response detailing your order. We will then verify
that the requested item is in stock and email you the final price
and payment details.
For all other orders simply email us your requirements. (Please
include your postal addess.) You may also call us on 0843 641 0067
- please note we cannot take card payments over the phone.
Payment options are detailed here
If you cant find what your looking for please email us: firstname.lastname@example.org
your games new?
|Most games are used. The
product description should detail whether items come in the original
boxes and if they include instruction manuals. Every game and accessory
we sell has been tested before sale. You can click the photos link
next to the game for high resolution photos of each game for sale.
be happy to supply them.
|All our games(including new) are
thorughly graded and described in the listing for sale. There's more info
about what we do here.
you give a warranty on products?
|As most items are quite
old we dont provide a warranty, however all games and systems are
guarranteed to work on delivery or your money back. More info on returns
you give refunds?
|If a game or system is
found not to work and we are at fault, or if it's not quite what you
wanted we will give a full refund upon return of the goods. Returns
must be made within 30 days of order and be in the condition they
were received. We will provide a replacement or refund the full value
of the items. Grab some more info here
long do goods take to arrive?
|Orders will be sent within
24 hrs of a cleared payment. (Please allow 7 days for cheque clearing).
Small UK orders are usually sent Royal Mail 48 (1-3
days). Larger items may be sent via parcel post (3-7 days) or courier
(1-2 days). The order confirmation email will clarify this.
We can send items airmail, surface mail or courier - more info
here As an example
goods to the USA typically take around 7-14 days international standard mail
you ship internationally?
We will deliver to
. Its also worth noting most
systems we stock are UK PAL versions and therefore use UK power
& TV standards.
if items are lost in the post?
|As loss compensation varies
accoring to the particular service used, you may wish to choose one
with higher maximum loss compensation. The order confirmation will
often provide postal options. Here are some guidelines for UK customers.
all items in stock?
|The stock on the site is updated every minute. Very rarely,
a game may sell on a marketplace(eBay/Amazon) at the same time as the website. If this happens, the website order
always gets fulfilled ahead of the marketplace order (website customers take preference).
items be reserved?
|Typically we will hold
any item for you for up to 7 days, if longer is required then email
us and we may be able to keep items for longer. However if an item
is not paid for within the agreed time then we reserve the right to
sell to the next person who orders it.
you accept credit cards?
We accept PayPal and all major credit and debit cards.
We do not accept cheque, money transfer, cash or other forms of payment. We have a small number of customers paying by postal order - contact us for further details. Our games are priced in Sterling and Euros - there is a select currency button at the top of each page to change currency. We charge in the currency selected.
do I send the money once I've ordered something?
|You will be contacted
by email with payment details once we have confirmed that the item
is still in stock. However, more info is detailed here
ordered something but you havent responded to say if its in stock?
|Please wait up to 24hrs
for a reply if you havent heard by then please mail us at email@example.com.
If problems persist you may also call us on 0843 641 0067
All product names and logos are registered
trademarks of their respective owners.